Privacy Policy Page

Privacy Policy of Yaduvanshi Matrimony

yaduvanshimatrimony.com and yaduvanshimatrimony mobile application (YM) is an online matrimonial portal, which is continuously striving to provide you matrimonial services. We are strongly committed to your right to privacy, we have formulated a privacy statement in respect of the information collected from you. You acknowledge that you are voluntarily disclosing information by accessing/using the website/apps and/or providing your information, you consent to the collection and use of the information disclosed by you on YM website/apps in accordance with this privacy policy. If you do not agree to the use of your information, please do not use or access this website/apps.

What information do you need to provide to use this Website/Apps?

The information we collect from members and visitors who apply for the Website/Apps and the various services we offer includes, but is not limited to, email address, name, date of birth, educational qualifications, user-specified password, postal address, PIN code and telephone/mobile number. We use a secure server for credit card transactions to protect our users' credit card information and cookies are used to store login information. Cookies are small files placed on your hard drive that will assist us in providing our services. You may also find cookies or similar/related devices on certain pages of the Website/App that are placed by third parties. We do not control the use of cookies by third parties.  If you open a credit account with us to pay fees charged by us, user information is used for authentication and account access. When a user accesses our website or app, YM may use the personal information you provide to improve the services we provide to you. In our efforts to continually improve our product and service offerings, we collect and analyze demographic and profile data about our users' activity on our website/app. We identify and use your IP address to help diagnose problems with our server and to operate our website/app. Your IP address may also be used to identify you and gather broad demographic information.

How do the Website/Apps use the collected/tracked information?

YM collects information from our users for marketing research, to perform data analysis, identify usage trends, determine the effectiveness of our promotional campaigns, and evaluate and improve our Websites or Apps, products and services to ensure that we are able to meet your needs and provide a personalized experience. Your personal information may be stored in databases located outside the EU, including India. Where we transfer personal data outside the EU, we either transfer personal information to countries that provide an adequate level of protection or have appropriate security measures in place. We may share your information with third parties who are anti-fraud solution providers based in the UK. They help us ensure that we keep you safe from scammers and fraudsters.

With whom does the website/app share the collected/tracked information?

We share such identifiable information with our YM WhatsApp Group, Instagram and Facebook YM members to help you find relationships. Any information you provide is kept with utmost care and security. We are also obligated to cooperate fully if a situation arises where we are required by law or legal process to provide information about a customer/visitor. Where required or permitted by law, information may be provided to others, such as regulatory and law enforcement agencies or to protect the rights, property or personal safety of other members or the general public. We may voluntarily share your information with law enforcement agencies/gateway service providers/anti-fraud solution providers if we believe a transaction is of suspicious nature.

How long do we keep your information?

 As set forth in the Privacy Policy, we will retain information collected from Users in the following circumstances: for as long as Users subscribe to our Services to fulfill its appropriate purpose for which it was collected, to enforce agreements, to conduct audits, to resolve any disputes, to establish legal defenses, to pursue legitimate business and to comply with relevant applicable laws.What are the security precautions we take with respect to your personal information?

We aim to protect your personal information through a system of organisational and technical security measures. We have implemented appropriate internal control measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the Internet itself is 100% secure. Once your information is in our possession, we follow security guidelines to protect it from unauthorised access.

Changes to the Privacy Policy

We may change this Privacy Policy from time to time without notice. All members will be notified of this.